Delivery Info.

At By The Bunch, we’re committed to your floral arrangements arriving beautifully and on time. Please review the following instructions to help us provide you with the best delivery experience.

1. Delivery Areas

  • We currently deliver within a 10-mile radius of the Pasadena area. Delivery fees and availability will be calculated during checkout based on the recipient’s location.

  • Cities: Pasadena, San Marino, South Pasadena, Altadena, San Gabriel, Alhambra, City Of Industry, Los Angeles, Glendale, Sierra Madre, Arcadia, La Canada Flintridge, Temple City, Monterey

2. Delivery Hours

  • Our standard delivery window is between 1 pm – 6 pm and while we strive to accommodate specific time requests, we cannot guarantee exact times. Please make sure someone is available to receive the flowers within this timeframe to maintain their freshness.

3. Accurate Delivery Details

  • To ensure smooth delivery, please provide complete and accurate information, including the recipient’s name, phone number, and delivery address. For deliveries to businesses, hospitals, or apartments, include any necessary suite numbers, department names, or access codes. Inaccurate or incomplete details may cause delays.

4. No-Contact Delivery

  • For your convenience, we offer a no-contact delivery option. If you prefer this, please let us know in the order notes. We’ll leave the arrangement at the door and notify you by text or email once it’s been delivered. Be sure to bring the flowers indoors as soon as possible to preserve their quality.

5. If No One is Home

  • If the recipient is unavailable and no special instructions were provided, we will attempt to leave the arrangement in a safe, shaded location. A delivery confirmation will be sent to you. If we cannot find a safe place or there are access issues, we will contact you to arrange for redelivery, which may incur an additional fee.

6. Special Requests

  • If you have any specific delivery requests—whether it’s a preferred time or special instructions for accessing the delivery location—please include those when placing your order. We’ll do our best to meet your needs.

7. Next-Day Delivery

  • Orders must be received by 9 PM to be eligible for next-day delivery. Please note we are open Thursday – Saturday. Please call or email us directly to confirm availability. Additional fees may apply for next-day requests.

8. Delivery Confirmation

  • You will receive a notification via email or text once your flowers have been delivered.

9. Contact Us  

For any questions or concerns regarding these terms and conditions, please contact us at:


By The Bunch

Email: ryann@bythebunch.com
Phone: (310) 849-9483
Location: Pasadena, CA